Refund policy
Thank you for shopping at Elevated Gemstones.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
Conditions for Returns
In order for the item to be eligible for a return, please make sure that:
- The item were purchased in the last 7 days
- The item are in the original packaging
- Provide receipt or proof of purchase.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
Returning Goods
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:
37010 Dusterberry Way #7055 Fremont, CA 94537
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: elevatedgemstones@elevatedgemstones.com